Terms and Conditions
1. Introduction
Welcome to Happy Little Paws. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
2. General Information
Business Name: Happy Little Paws
Products: Handmade pet accessories, including but not limited to bandanas, bow ties, tote bags, and toys.
Website: www.happylittlepawsuk.co.uk
Contact Email: info@happylittlepawsuk.co.uk
3. Product Information
Handmade Nature: All products sold by Happy Little Paws are handmade. Due to this, slight variations in colour, size, and design may occur, making each item unique.
Materials: We strive to use high-quality materials that are safe for pets. However, it is the pet owner’s responsibility to ensure the product is suitable for their pet.
4. Orders and Payments
Order Acceptance: All orders placed on our website are subject to acceptance by Happy Little Paws. We reserve the right to cancel or refuse any order at our discretion.
Pricing: All prices are listed in GBP and are subject to change without notice. Prices do not include taxes or shipping fees, which will be added at checkout.
Payment Methods: We accept credit cards, PayPal, Apple Pay, Google Pay. Payment must be made in full at the time of ordering.
5. Shipping and Delivery
Processing Time: Please allow up to 5 business days for order processing before shipping. Our lead times can be found on each product.
Shipping Methods: We offer Standard Delivery, Express Delivery, Local Dorset Delivery and Collection Options within the United Kingdom. If alternative shipping is required, please contact us.
Shipping times may vary based on the destination.
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Shipping Costs: Shipping costs are calculated at checkout based on the shipping method and destination.
International Shipping: Customers are responsible for any customs duties, taxes, or fees incurred during international shipping.
6. Returns and Exchanges
Return Policy: We can accept returns within 14 days, as long as we are notified. Please note that custom items cannot be returned. Please contact us within 14 days of receiving your order to initiate a return. We cannot accept returns unless we have been notified first.
Exchanges: We offer exchanges for sizing issues or product defects. Contact us within 14 days of receipt to arrange an exchange.
Return Shipping: Customers are responsible for return shipping costs unless the product is defective. Please note, we must be contacted first.
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Non-Returnable Items: Custom-made items or items personalised for your pet are non-returnable unless defective and we are notified first.
For more on our shipping and returns, please see here - Shipping & Returns
7. Care Instructions
Product Care: Please follow the care instructions provided with each product to ensure its longevity.
Happy Little Paws is not responsible for damage caused by improper care.
Please note that like all human accessories, dog accessories are subject to wear and tear and it is the responsibility of the owner to keep an eye on the condition to make sure it is safe for their pup to wear.
8. Liability and Disclaimer
Product Use: By purchasing from Happy Little Paws, you agree that you are responsible for the proper use of our products. We are not liable for any injury or damage caused by misuse or improper use of our products.
Disclaimer of Warranties: All products and services are provided “as is” without warranties of any kind, either express or implied.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
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10. Intellectual Property
All content on our website, including images, text, logos, and designs, is the intellectual property of Happy Little Paws and is protected by copyright laws. You may not use any content without our prior written consent.
11. Changes to Terms and Conditions
Happy Little Paws reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
12. Governing Law
These Terms and Conditions are governed by the laws of United Kingdom. Any disputes arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at info@happylittlepawsuk.co.uk